Mastering Customer Communication and Workflow: Best Practices for Workflow Efficiency - Reno Chapter Meeting

Mastering Customer Communication and Workflow: Best Practices for Workflow Efficiency

 

In this one-hour webinar, "Mastering Customer Communication and Workflow: Best Practices for Workflow Efficiency," you'll learn key strategies to improve both customer interactions and shop operations. We’ll cover the essentials of effective communication, including managing customer expectations and using priority tags to streamline tasks. You'll discover how to set and meet promised times, ensuring customer satisfaction and boosting trust. Additionally, we’ll dive into workflow best practices that enhance efficiency, reduce bottlenecks, and keep your shop running smoothly. Whether you're a service advisor or shop owner, this session will equip you with actionable techniques for seamless operations and better customer experiences.