Empowered Customers Approve More: Unleash the True Power of Your DVI W/ AutoTechIQ -Whatcom/Skagit Chapter
Empowered Customers Approve More: Unleash the True Power of Your DVI W/ AutoTechIQ
Your Digital Vehicle Inspection (DVI) can be more than just photos and notes—it can be a powerful tool to educate customers, build trust, and increase approvals.
In this session, you’ll learn how to use your DVI process to improve communication, reduce friction, and help customers confidently say yes to recommended work. From drop-off to pickup, we’ll walk through how small changes in your process and visuals can lead to big results in ARO and customer experience.
What You’ll Learn:
- Why transparency leads to higher approvals
- How to shift from selling to empowering customers
- How to improve your DVI process from start to finish
- How visuals and notes can drive faster decisions
- The “5 W’s” customers need to say yes to recommended work
📅 Tuesday, April 14th
📍 In-Person Location: ( Round Table Pizza)
1145 E Sunset Dr, Unit 135
Bellingham, WA 98226
🕕 6:00 PM - Social & Dinner (buy your own meal)
🖥 6:30 PM - Join via Zoom
Join Zoom Meeting:
https://us02web.zoom.us/j/89492692932
Meeting ID: 894 9269 2932
One-Tap Mobile:
(253) 205-0468

Date and Time
Tuesday Apr 14, 2026
6:00 PM - 8:00 PM PDT
Date: Tuesday, April 14th
6:00 PM: Social & Dinner (buy your own meal)
6:30 PM: Zoom Starts
Join Zoom Meeting
https://us02web.zoom.us/j/89492692932
Meeting ID: 894 9269 2932
---
One tap mobile
(253) 205-0468
Location
Location: (Round Table Pizza)
1145 E Sunset Dr, Unit 135, Bellingham, WA 98226
6:00 PM: Social & Dinner (buy your own meal)
6:30 PM: Zoom Starts
Join Zoom Meeting
https://us02web.zoom.us/j/89492692932
Meeting ID: 894 9269 2932
---
One tap mobile
(253) 205-0468
Fees/Admission
(Buy your own meal)
Website
Contact Information
John ''JT'' Tenney
Send Email



