\nwith Kim Hickey sponsored by:
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\nHow to Increase Your Shop&rsquo\;s Close Rate by Understanding Buying Personalities
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\nSales are based on emotion and the key to making the sale is understanding the emotions of your &ldquo\;buyers."\; Those emotions translate into &ldquo\;buying personalities."\; Whether we are &ldquo\;selling&rdquo\; a service to an external customer\, or &ldquo\;selling&rdquo\; a process to your internal customers\, it all boils down to the same thing. \; The ability to help your &ldquo\;buyer&rdquo\; understand what&rsquo\;s in it for them and how to convey the message in a language they understand. Understanding buying personalities will not only help you increase your average repair order\, but it will help you get buy-in from your staff\, and even help to \;improve your relationship skills. \; \;
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\n \;In this presentation you will learn the 5 buying personalities and how to apply that knowledge in any situation. \; This will be an interactive presentation hat will allow you to start using the information immediately and ask situational questions. \; You will leave understanding how to identify each of the 5 buying personalities and how to convey any message in the language each personality understands.
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