Yakima Monthly Meeting
Tuesday, September 18, 2018
Guests Are Always Welcome
Hello ASA Northwest Members! Welcome back from our Summer break. I hope everyone had a wonderful Summer.
Why do they do that? Dealing with difficult people.
Come join us for a fun, informative meeting understanding why people do what they do.
Todd Shepard provides a simple tool to quickly identify the reasons behind negative actions of employees, customers, family, even yourself and suggestions to correct these issues for a positive change. This presentation will help us all in dealing with difficult people and understanding how to be more proactive.