Exceptional Customer Service-Spokane

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Name: Exceptional Customer Service-Spokane
Date: April 21, 2018
Time: 8:30 AM - 4:30 PM PDT
Registration: Register Now
Event Description:


                                  Presented by Steve Beck with Beck Seminars

AMI Approved Seminar
16 AMI Credits

Who Should Attend?

*Business Owners *Sales People *Supervisors *Support Staff *Technicians *ServiceAdvisors *ALLEmployees

Join us to discover that your job is not just a job, but rather a performance of “Being” your best everyday.

Steve provides the insights and methods to heighten your understanding that it is within each of us to make a positive difference on a daily basis with every customer!

What We Will Cover:

    * Learn tools to empower yourself everyday with both internal and external customers.

* Learn how to flex your style to efficiently communicate.

* Learn how to deal with angry or difficult customers.

* Increase customer loyalty by creating customer satisfaction.

* Learn the SUCCESS method to providing Exceptional Customer Service.


Spalding Auto Parts
10708 E Knox Ave
Spokane, WA 99206

*Import Building
*1st building on left

Date/Time Information:
Saturday April 21, 2018

Contact Information:
Pamela 208-964-1605


ASA Members
$195 1st Attendee
$175 2nd Attendee
5 or more - $150 Attendee

Non-ASA Members:
$300 per person

Includes Saturday lunch & refreshment breaks!

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