Exceptional Customer Service-Spokane
EXCEPTIONAL CUSTOMER SERVICE SEMINAR
Presented by Steve Beck with Beck Seminars
AMI Approved Seminar
16 AMI Credits
Who Should Attend?
*Business Owners *Sales People *Supervisors *Support Staff *Technicians *ServiceAdvisors *ALLEmployees
Join us to discover that your job is not just a job, but rather a performance of “Being” your best everyday.
Steve provides the insights and methods to heighten your understanding that it is within each of us to make a positive difference on a daily basis with every customer!
What We Will Cover:
* Learn tools to empower yourself everyday with both internal and external customers.
* Learn how to flex your style to efficiently communicate.
* Learn how to deal with angry or difficult customers.
* Increase customer loyalty by creating customer satisfaction.
* Learn the SUCCESS method to providing Exceptional Customer Service.